What is a Back Order?

Back Ordering is when you order and purchase an item on our website which is in fact out of stock, but will soon be back in stock within the next 5-10 days. We will notify the buyer as soon as the product is back in stock and as soon as we dispatch their pre ordered item (usually next working day).

Why Do You Have a Back Order Option?

We have decided to implement the Back Order option because mainly during busy festive periods we tend to be out of stock of our most popular products regularly merely down to a huge amount of unprecedented orders. This ensures buyers can still purchase their wanted item even if it is out of stock. It just means they will receive it a few days later than usual. It also ensures you don’t miss the short amount of time our popular items are back in stock for.

If You Have Any More Questions About Delivery Times or Back-Ordering please email social@kineticcontrollers.com.au