We accept all cancellations for orders after payment has been processed and within 14 days of receiving your controller.
If you wish to cancel your order once payment has been authorised, please email Social@kineticcontrollers.com.au within 2 hours to ensure your order is not processed.
If your order has already been processed and dispatched to your address then you still have an extra 14 days from the day of receiving the item to cancel and send back to our return address for a full refund.
Buyer is responsible for return postage costs, except in the event you have received an incorrect or faulty order.
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Our goal is complete customer satisfaction with our products, which we achieve through in-depth detailing and top quality customer service.
Corey StevensVerified Customer
Fantastic finish and the design really stands out!
Tom ParkeVerified Customer
I love the design and the controller remains fully functional.
Jack SpencerVerified Customer
The controller fits really nicely in your hand, the paint quatily is outstanding.